Privacy Policy
Last Updated: July 2026
This Privacy Policy describes the privacy practices of BiOS Life, Inc. (“Bios Life,” “we,” “us,” or “our”) and how we handle Personal Information that we collect through and in connection with our websites and applications, marketing initiatives, third parties and interactions with you (collectively, the “Services”). In this Privacy Policy, “Personal Information” means information that relates to or identifies you, such as your name, email address and communications we receive from you.
1. Collection of Personal Information
We collect the following categories of personal information about you:
Personal Information You Provide:
Contact information, including your name, e-mail address, phone number and any other contact data that you may provide when you fill in a form to express your interest in our Services or when you contact us through the Website or otherwise.
Health-related information, which may be inferred from your expression of interest in certain services. If you are a resident of Connecticut, Nevada or Washington, please see our Consumer Health Data Policy for additional information.
Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise
Marketing and interests, such as your expressed interest in particular services and your preferences for receiving our marketing communications about our Services or our business, and the types of products we think will interest you. If you provide information about your health, please see our Consumer Health Data Policy below for more information.
Events and promotions, such as your name, contact details, registration information, participation details, and any other information you choose to provide when you participate in, or otherwise engage with events, promotions, or similar activities that we organize, host, sponsor, or support.
Supplier, sponsor and partner information, such as your name, organization, job role, contact details, and the content of communications with us as part of a supplier, sponsor or partnership relationship, or if you are a representative of a supplier, sponsor or partner.
Personal Information That We Collect Automatically:
We and our service providers may automatically collect information about you, your computer or mobile device, and your interactions over time with our Services and our communications, such as:
Device information, such as information about your device type, operating system and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, IP address, unique identifiers, language settings, mobile carrier, network information (e.g., WiFi, LTE, 4G), and general location information such as city, state, or geographic area.
Online activity information, such as your browser type, pages or screens you viewed, time spent on each page or screen, the website you visited before browsing to our pages, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration, and whether you have opened or otherwise engaged with our communications, such as our marketing emails or clicked links within them.
We collect this Personal Information by using different technologies, including cookies, web beacons and local and storage technologies. Please visit our Cookie Policy for more information on how we use these technologies.
Personal Information We Obtain From Third Parties:
We may obtain information about you from outside sources. Such information may include information from third parties that you choose to share with us or from publicly available sources. These may include:
Social media information. We may maintain pages on social media platforms, such as LinkedIn and other third-party platforms. When you visit or interact with our pages on those platforms, you or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
Other sources. We may obtain Personal Information from third parties, such as referral and channel partners (for example, healthcare systems and diagnostics companies), analytics providers, data providers and publicly available sources.
2. Use of Personal Information
We may collect and use Personal Information for the following purposes:
To provide our Services. We use Personal Information to operate, maintain and provide our Services, including ensuring you can use our websites and applications. We do this to perform our contractual obligations to you, to take steps at your request before entering into a contract with you, or where it is in our legitimate business interests. Where we process health-related information, including information inferred from your expression of interest in certain services, we do so with your consent.
To communicate with you about our Services. We use Personal Information to respond to your enquiries and requests, provide support, and send you announcements, updates, security alerts, and other support and administrative communications relating to our Services. We do this to perform our contractual obligations to you, to take steps at your request before entering into a contract with you, or where it is in our legitimate business interests.
For marketing and advertising. We and our advertising partners may collect your Personal Information for the following purposes:
Direct marketing. We may send you direct marketing communications. This includes communicating with you by email, text message, SMS or other means. You may opt out of marketing communications as described in the “Opt-out of Marketing Communications” section below.
Interest-based advertising. We may engage third-party advertising partners, including third party advertising companies and social media companies, to display our ads around the web. These companies may use cookies and similar technologies to collect information (including the automatically-collected data described above) about your interactions over time across our Website, our communications, and other online services, and use that information to serve online ads that may interest you. For more information, or to understand your choices for limiting interest-based advertising, please visit our Cookie Policy.
Except where consent is required, we undertake such marketing and advertising on the basis of our legitimate business interests to use your personal information for the purposes described above. Where we rely on your consent, you may withdraw your consent at any time, including by following the opt-out instructions in the “Your Privacy Rights and Choices” section below.
For events and promotions. We use Personal Information to administer and manage events, promotions, and similar activities, including communicating with participants, facilitating participation, and managing related activities. We do this where it is in our legitimate business interests.
For supplier, sponsor and partner relationship management. If you are a supplier, sponsor, partner, or representative of one of these organizations, it is in our legitimate business interests to use your Personal Information to communicate with you and manage our relationship with you or your organization. Where we have entered into a contract with you or your organization, we will use your Personal Information as required to perform our contractual obligations.
For research and development. We use Personal Information to help us better understand how people use our Services and how we can develop, analyze, and improve them where it is in our legitimate interests to do so. As part of these activities, we may create and use de-identified, anonymous or aggregated information from the Personal Information we collect for our lawful business purposes, including product development, service improvement, benchmarking, and market analysis.
For compliance and protection. We use your Personal Information to comply with our legal obligations and to defend us against legal claims or disputes where it is in our legitimate business interests to do so, including to: (i) comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; (ii) protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims); (iii) audit our internal processes for compliance with legal and contractual requirements as well as our internal policies; (iv) enforce the terms and conditions that govern our Services; and (v) prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
Disclosure of Personal Information
We may disclose Personal Information to the following entities:
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Affiliates. We may disclose Personal Information between and among Bios Life and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership for purposes consistent with this Privacy Policy.
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Service providers. We may disclose Personal Information to our service providers to perform the functions for which we engage them (such as hosting, information technology, customer support, ecommerce platform, email delivery, and Website analytics services).
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Professional advisors. We may disclose Personal Information to professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
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Advertising partners. Third-party advertising companies for the interest-based advertising purposes described above.
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Law enforcement and other authorities. We may disclose Personal Information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
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Business transferees. We may disclose Personal Information to acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, acquisition, reorganization, liquidation, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, our business (including, in connection with a bankruptcy or similar proceedings), change in control or other sale by or of us or any affiliated entity (in each case whether in whole or in part), where such disclosure is necessary to complete the transaction or evaluate the business being transferred.
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With your instruction or permission. We may disclose Personal Information to relevant third parties, where you give us permission to do so in the course of your relationship with us from time to time.
3. International Data Transfers
You will provide personal information directly to us in the United States. We may also transfer personal information to our affiliates and service providers in the United States and other jurisdictions. Please note that such jurisdictions may not provide the same protections as the data protection laws in your home country.
When we engage in cross-border data transfers, unless we can rely on a derogation provided under applicable data protection law, we will ensure that relevant safeguards are in place to afford adequate protection for your Personal Information and we will comply with applicable data protection laws, in particular by relying on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of Personal Information, where required. For more information, please contact us as set out in the “How to Contact Us” section below.
4. Your Privacy Rights and Choices
Personal Information requests. Depending on your location and the nature of your interactions with our Services, you may have the following rights in relation to our processing of your Personal Information, subject to applicable law:
Information about how we have collected and used your Personal Information. We have made this information available to you without having to request it by including it in this Privacy Policy.
Access to a copy of the Personal Information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily-usable format.
Correction of your Personal Information that is inaccurate or out of date.
Deletion of your Personal Information when it is no longer needed for providing the Services, or any requested product or service, or for other lawful purposes.
Restriction of our processing of your Personal Information in certain circumstances.
Objection to us processing your personal information where we rely on our legitimate business interest to do so (see the "How We Use Personal Information" section above) or for any direct marketing purposes.
To exercise the above rights, contact us using the details as set out in the “How to Contact Us” section below. Prior to responding to your requests, we may verify your identity by matching the identifying information you provide with the information we already hold. Where we rely on your consent to process your Personal Information, you may withdraw that consent at any time using the available opt-out mechanisms.
In some instances, your rights and choices may be limited, such as where fulfilling your request would affect the rights of others, interfere with our ability to provide a requested service, or prevent us from meeting our legal obligations or enforcing our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as set out in the “How to Contact Us” section below.
Authorized agents. Depending on where you reside, you may be empowered to designate an authorized agent to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.
Right to complain. Depending on where you reside, such as if you reside in the EEA or UK, you may have the right to complain to a data protection regulator where you live or work, or where you feel a violation has occurred. Click here to find your local supervisory authority in the EEA. In the UK, the competent authority is the Information Commissioner’s Office.
Right not to share your personal information. Where we are required by law to collect your Personal Information, or where we need your Personal Information in order to provide Services to you, if you choose not to provide this information when requested (or you later ask to delete it), we may not be able to provide you with these Services. We will tell you what information is necessary at the time of collection or through other appropriate means.
Opt Out of Marketing Communications. You may opt out of receiving marketing communications by following the opt-out or unsubscribe instructions included in the communications we send or by contacting us as described in the "How to Contact Us" section below. You can unsubscribe from marketing emails by using the unsubscribe link included in our emails. You can opt out of SMS or WhatsApp marketing messages at any time by replying "STOP", or reply "HELP" for additional assistance. Message frequency may vary. Message and data rates may apply. Where you opt out of marketing communications, we may still send you Services-related and other non-marketing communications. If you provide a phone number for the purpose of receiving SMS or text marketing messages, we do not sell your mobile phone number or the information we collect from messages you send to us to unaffiliated third parties for their own direct marketing purposes without your consent.
Do Not Track. This Website does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For more details, including how to turn on Do Not Track, visit www.donottrack.us or www.allaboutdnt.com.
5. Children’s Privacy
The Services are not directed at children and we do not knowingly collect any Personal Information from children under 18 years of age. If we learn that we have collected Personal Information through the Services from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it as soon as possible. If you have reason to believe that a child under the age of 18 has provided Personal Information to Bios Life through the Website, please contact us using the details as set out in the “How to Contact Us” section below, and we will use reasonable efforts to delete that information from our databases.
6. Links to Other Sites
Our Services may contain links to third-party websites or services that are not under our control. Such links are not an endorsement of, or representation that we are affiliated with, those third parties or the content displayed on their sites. We do not control third party websites or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and disclosure of your personal information. We encourage you to read the privacy policies of the other websites and online services you use. We expressly disclaim all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of Personal Information by third parties.
7. Security
We use commercially reasonable security measures designed to prevent unauthorized access, loss, disclosure, alteration, destruction, or misuse of Personal Information we collect. However, while we strive to improve our security measures to protect your Personal Information, these are not failsafe and we cannot guarantee the security of your Personal Information. You acknowledge and agree that we are not responsible for any loss, corruption or unauthorized acquisition or misuse of Personal Information that you provide through the Website that is stored by us, or for any damages resulting from such loss, corruption, or unauthorized acquisition or misuse.
8. Retention of Personal Information
We retain Personal Information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services and where we have a legitimate business need to do so, such as where the retention is required by applicable laws and regulatory obligations (e.g. tax, legal, or accounting purposes), to enforce and prevent violations of our terms of service, to defend against legal claims, or until you withdraw your consent (where applicable).
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of Personal Information, the purposes for which we use Personal Information, and whether we can achieve those purposes through other means, any permissions you give us with regards to your Personal Information, and the applicable legal and regulatory requirements.
9. Updates to Privacy Policy
We reserve the right to update this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will post those changes at this webpage and notify you by revising the date at the top of this Privacy Policy. You are encouraged to review this Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you. Your continued use of this Website will be subject to the then-current Privacy Policy.
10. How to Contact Us
Responsible entity: Bios Life is the entity responsible for the processing of your Personal Information under this Privacy Policy (as a controller, where provided under applicable law).
If you have questions regarding this Privacy Policy, our privacy practices, or if you would like to exercise your rights with respect to your Personal Information, please contact us at privacy@bioslife.ai , or write to us at:
Bios Life, Inc.
16775 Addison Road, Suite 480 - 1079
Addison, TX 75001-5763